We’re introducing credits instead of minutes — and this is great news!

✨ What’s New

From now on, you’ll spend credits instead of minutes.

  • Starter and Creator plans: Use credits for video creationand AI Dubbing.

    • 1 minute of video → 120 credits

    • AI Dubbing → 1 minute = 120 credits

  • Enterprise plans: Unlimited video creation (no credits needed), but credits are used for:

    • AI Dubbing → 1 minute = 120 credits

    • Veo 3 Integration → 1 asset = 120 credits

    • Bulk Personalization → 1 minute = 90 credits


🚀 Why It Matters

We’re adding more and more exciting features. Moving to credits makes everything simpler, more flexible, and future-ready — so you can spend credits on the products and features you need, right inside Synthesia.


🛠 How to Use

Nothing to do on you side: all minutes were automatically converted to credits based on your current balance.

  • Starter and Creator plans: Check your credit balance in your account at any time (Billing).

  • Enterprise: Workspace and Org Admins can see detailed credit usage in Workspace settingsInsights.


➕ How to Get More Credits

  • Starter and Creator: Upgrade your plan to unlock more credits.

  • Enterprise: Contact your Customer Success Manager to buy more credits.

➡️ Here is a help article if you want to learn more.